OnStar
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| Subsidiary | |
| Founded | 1996 |
| Headquarters | Detroit, Michigan, USA |
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Key people
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Mary Chan, president |
| Parent | General Motors |
| Website | onstar.com |
OnStar Corporation is a subsidiary of General Motors that provides subscription-based communications, in-vehicle security, hands-free calling, turn-by-turn navigation, and remote diagnostics systems throughout the United States, Canada, China, Mexico, Europe, Brazil, and Argentina. A similar service is known as Opel OnStar in western Europe and ChevyStar in Latin American markets (except in Mexico, Brazil and Argentina). In September 2011 the president of OnStar stated that the service had more than six million customers.
A new aftermarket interior rear-view mirror with a built-in OnStar module, branded as OnStar FMV, became available to the public on July 24, 2011. It provides some of the features an OEM system has, such as Automatic Crash Response, Stolen Vehicle Tracking, Turn-by-Turn Navigation, and Roadside Assistance.
The OnStar service relied on CDMA mobile phone voice and data communication, primarily via Verizon Wireless in the United States and Bell Mobility in Canada, as well as location information using GPS technology. AT&T announced the contract to replace Verizon in 2013 based on 4G technology from 2014. Drivers and passengers can use its audio interface to contact OnStar representatives for emergency services, vehicle diagnostics and directions.
The OnStar service allows users to contact OnStar call centers during an emergency. In the event of a collision, detected by airbag deployment or other sensors, Advanced Automatic Collision Notification features can automatically send information about the vehicle's condition and GPS location to OnStar call centers. OnStar has 24-hour emergency call centers in Warren, Michigan; Charlotte, North Carolina; and Ontario, Canada, and other call centers in Makati, Philippines; and Oshawa, Ontario. This Advanced Automatic Collision Notification service is designed to assist emergency response efforts.
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Wikipedia