Syniverse

Synivers teledata system

Type	Private
Industry	Telecommunications technology
Founded	1987
Headquarters	8125 Highwoods Palm Way, FL 33647, Tampa, Florida, United States
Key people	Stephen C. Gray, President/Chief Executive Officer
Products	List of Syniverse products
Owner	The Carlyle Group
Number of employees	2,300+ (2017)
Website	www.syniverse.com

Syniverse is a global company that provides technology and business services for a number of telecommunications companies as well as a variety of other multinational enterprises. The company’s solutions make it possible for disparate technologies and standards to interoperate, so operators in the mobile industry can provide their subscribers with access to voice calling, messaging, data and other services as users move across networks around the world. The solutions also help enterprises optimize mobile engagement and improve business processes through the delivery of timely, relevant information that personalizes the mobile user experience, increases customer loyalty and promotes brand loyalty. The company began in 1987 as a GTE business unit called GTE Telecommunications Services Inc.

The company’s global headquarters are in Tampa, Florida, U.S., and it has regional headquarters in Costa Rica, Argentina, Dubai, Luxembourg and Hong Kong.

Syniverse is ISO 9001:2008 certified and TL 9000 approved, meaning the company adheres to the principles of customer focus and quality improvement practices.

Syniverse was established in 1987 as a GTE business unit, GTE Telecommunication Services Inc. (GTE TSI). Soon after, the company launched voice clearing, settlement and exchange, post-call validation, and message rating services. During the following years, it established several call delivery, fraud and roaming products. In 1993, it developed the first wireless SS7 network to support intelligent network-based services.

In 1998, the company began to offer its services globally, providing interoperability services to Australia, China, Japan and Korea. It received an international leadership award two years later for expansion between Korea, Hong Kong, Japan and North America.