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Founded | 2001 | ||||||
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Fleet size | 49 (February 2017) | ||||||
Destinations | 31 | ||||||
Company slogan | Better fly, Citilink | ||||||
Parent company | Garuda Indonesia | ||||||
Headquarters | Jakarta, Indonesia | ||||||
Key people | Albert Burhan (CEO), | ||||||
Revenue | US$470.034 thousand (2015) | ||||||
Net income | US$152.229 thousand (2015) | ||||||
Website | www |
Citilink is a low-cost airline headquartered in Jakarta, Indonesia. It was established in 2001 as a low-cost subsidiary of Garuda Indonesia, set up to operate shuttle services between Indonesian cities. Since July 30, 2012 Citilink has officially operated as a separate business entity from Garuda Indonesia, operating 14 aircraft with a new callsign, logo and uniform. Its main hub is Juanda International Airport, Surabaya, East Java. The airline was banned from operating in EU airspace until June 16, 2016. Since then, Citilink is allowed to fly into EU airspace.
Since obtaining Air Operator's Certificate in August 2012, Citilink has carried 8 million passengers by the end of 2013 with occupation rate 85 percent and On Time Arrival 87 percent.
In May 2011 Garuda announced plans for a spin-off of Citilink. The new business plan was for Citilink to become a separate business entity in the first quarter of 2012 with a full brand overhaul for the airline, including a new livery design, new website, a new cabin interior design, new advertising and marketing strategies and new cabin crew uniforms. An integral part of this plan is for Citilink to secure 25 new Airbus A320s and utilising these new and more economical aircraft to expand into a significant regional low cost carrier with the anticipation that by 2015, Citilink will contribute 30 percent of Garuda Indonesia's revenue.
Citilink carried 2 million passengers in 2011 and is expected to reach 8.3 million passengers by 2013 with route expansion to the eastern part of Indonesia and regional international routes to Malaysia, Philippines, Thailand, Singapore and Australia.
As of February 2017, Citilink operates the following aircraft: