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Cara Operations

Cara Operations Ltd.
Public company
Traded as CAO
Industry Branded restaurants
Founded 1883
Founder Thomas Patrick Phelan and family
Headquarters Vaughan, Ontario, Canada
Key people
Bill Gregson, President & CEO; M. Bernard Syron, Chairman
Revenue C$1.9 billion (2012)
Number of employees
40,000
Divisions Swiss Chalet
Kelseys Original Roadhouse
Harvey's
Milestones Grill and Bar
Montana's Cookhouse
St-Hubert
East Side Mario's
New York Fries
Subsidiaries Prime Restaurants
Website http://www.cara.com

Cara Operations Ltd. is a Canadian company that provides catering services to airlines and operates several restaurant chains including: Harvey's, Swiss Chalet, Kelsey's, Milestones, East Side Mario's, Montana's and St-Hubert. Its headquarters are in Vaughan, Ontario in the Greater Toronto Area. It used to be headquartered in Mississauga, Ontario. In November 2008, the company moved to its new headquarters in Vaughan, Ontario near Vaughan Mills shopping centre.

In 2002, sales for the whole company were C$1.9 billion. 88% of the business comes from the restaurant services with the remaining 12% deriving from airline catering.

The name Cara was derived from the first two letters of each of the words "Canada Railway"; it is also an Irish word meaning "friend".

It was chartered in 1883 as Canada Railway News Company selling newspapers, magazines and confectionaries at railway stations. The company's roots go back to the mid-1850s when Thomas Patrick Phelan was selling fruit and newspapers to train passengers between Hamilton and Buffalo. Canada Railway News soon moved into the food business, catering to a boom in passenger rail traffic in Canada.

In the 1930s, Cara began offering catering services to the airlines. By 1951 it was serving about 1,500 meals a day.

In 1961 the company changed its name to Cara Operations Limited.

Cara was owned solely by the Phelan family from its inception in 1883 until it went public in 1968. At the time, its primary business was catering to the transportation sector (airline and rail meals), but it did operate a few 'no-name' restaurants and coffee shops in various office towers and airport terminals in Canada. Total sales of all the various operations was C$30 million in 1968.


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