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Service Corporation International

Service Corporation International
Public
Traded as SCI
S&P 400 Component
Industry Death care
Founded 1962
Headquarters Houston, Texas, United States
Number of locations
2,004 (2015)
Key people
Robert L. Waltrip, Chairman & Founder; Thomas L. Ryan, CEO
Products Funerals, Cremations, Pre-planning,
Brands Dignity Memorial, Dignity Planning, National Cremation Society, Advantage, Funeraria Del Angel, Neptune Society
Revenue Increase $2.986 billion USD (2015)
Decrease $234.9 million USD (2015)
Total assets
  • Decrease US$ 11.7189 billion (2015)
Number of employees
23,785 (2015) http://investors.sci-corp.com/phoenix.zhtml?c=108068&p=irol-reportsAnnual
Website www.sci-corp.com

Service Corporation International is an American provider of funeral goods and services as well as cemetery property and services. It is headquartered in Neartown, Houston, Texas. SCI operates more than 1500 funeral homes and 400 cemeteries in 43 states, eight Canadian provinces, and Puerto Rico.

Robert L. Waltrip, a licensed funeral director who grew up in his family’s funeral business, founded the company in 1962. SCI began as a small network of funeral homes and cemeteries in the Houston area.

As SCI grew its offshore presence, it continued to acquire businesses in North America—a marketplace that, by the late 1990s, had become extremely competitive among companies seeking to buy death care businesses. SCI, Alderwoods Group and Stewart Enterprises emerged from this period as the three largest companies in the industry. On December 31, 1999, SCI owned and operated 3,823 funeral service locations, 525 cemeteries, 198 crematoria and two insurance operations located in 20 countries on five continents.

In 1999, SCI also introduced Dignity Memorial, the first transcontinental brand of death care services and products in North America. By unifying its network of funeral homes and cemeteries under one brand name, SCI believed it could establish recognizable and communicable brand values.

In 2000, poor market conditions forced SCI to reevaluate operations. While foreign operations had once shown promise, nearly 70 percent of SCI’s revenue was generated by operations in the United States and Canada. The company decided to divest many of its offshore businesses, in addition to many North American funeral homes and cemeteries. The UK arm now operates as Dignity plc.

Between 2002 and 2006, SCI reduced its net debt (total debt minus cash) by more than $1.0 billion, increased operating cash flow, and simplified its field management organization to enhance efficiency, performance, and accountability. It also changed business and sales processes, tightened internal controls following the protocols, strengthened corporate governance standards, and established a new training and development system. For its shareholders, SCI returned value through more than $335 million in share repurchases, and it resumed payment of a regular quarterly dividend in early 2005, the first since 1999.


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