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Livechat Software

LiveChat Software
Public
Traded as LVC
ISIN PLLVTSF00010
Industry Software
Founded Wrocław, Poland 2002; 15 years ago (2002)
Headquarters Wrocław, Poland
Number of locations
2 offices (2011)
Area served
Worldwide
Key people
  • Mariusz Cieply (CEO)
  • Urszula Jarzebowska (CFO)
  • Szymon Klimczak (CMO)
  • Bartosz Olchowka (CTO)
  • Piotr Bednarek (CCO)
  • Maciej Malesa (CIO)
Products LiveChat
Services
Revenue
  • IncreaseUS$13.4 million (2015)
  • US$9 million (2014)
Profit
  • IncreaseUS$7.10 million (2015)
  • US$5.06 million (2014)
Number of employees
65
Subsidiaries
  • LiveChat, Inc.
Website investor.livechatinc.com

LiveChat Software (:LVC) is a customer service software company and developer of LiveChat - software as a service-based help desk software and online chat software for ecommerce sales, customer support and lead generation.

The company has offices in Wrocław, Poland and Boston, Massachusetts, United States. It serves more than 16,000 paid customers in over 140 countries, including Adobe, AirAsia, Better Business Bureau, ING, Linens 'n Things and Orange.

Founded in 2002 as Livechat Sp. z o.o. (LLC) in Wrocław, Poland, since October 2007 runs as a stock company.

In October 2006 50% of company stock was bought by Capital Partners S.A., investment and consultancy firm publicly listed at . In February 2008 Capital Partners S.A. decided to follow its strategy of having fewer companies but larger individual transactions and sold its entire stake along with another 13% of company stock to another publicly listed company, Gadu-Gadu S.A.. This way LiveChat Software became another Polish company in Naspers capital group, joining Gadu-Gadu and Allegro.pl.

In January 2011 the management team looking to get back a controlling equity stake in the company started the management buyout process. After Naspers agreed in June 2011 to sell its entire stake, the founders teamed up with private equity firm Tar Heel Capital to finalize the buyout of the 60% stake. After transaction was completed in September 2011, the founders own 60% of the stake, while Tar Heel Capital owns 40% of the company.


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