Jan Brandt | |
---|---|
Born | Brooklyn, New York |
Alma mater | Boston University |
Occupation | Businesswoman, marketing executive |
Known for | Former CMO of AOL AOL CD "carpet bombing" campaign |
Janice "Jan" Brandt is an American businesswoman and vice chair emeritus of America Online/Time Warner. She is known for her famous direct marketing campaign at AOL that increased the number of subscribers from 200,000 to more than 22 million.
Jan Brandt was born in Brooklyn, New York and moved to New Jersey at the age of eight. She graduated from Boston University's School of Public Communications. Following graduation, she began working as a copywriter at Xerox Education Publications in Middletown, Connecticut. She enrolled in night courses at the University of Connecticut and decided to switch careers to marketing. After a brief period working for Colonial Penn in Philadelphia, Brandt moved to Palo Alto to join Education Today publishing with Thomas O. Ryder, where she worked for 10 years. She then briefly returned to Xerox Education Publications, which by then had been acquired by Newfield Publications, before being hired by Steve Case as vice president of marketing of AOL in 1993.
Brandt was hired with the explicit goal to grow the subscriber base and was given free reign over AOL's marketing strategies. After AOL began sending complimentary discs to people who requested them, Brandt set up a direct marketing campaign to distribute AOL installation diskettes in the mail. The trial campaign cost $250,000 and had an average response of over 10% uptake, with some mailing lists pulling as high as 16-18%. This prompted Brandt to expand the campaign beyond direct mailing and start working with nonconventional distribution partners, such as airlines and cereal companies. At one point, 50% of the CDs produced worldwide had an AOL logo. This "carpet bombing" strategy was hugely instrumental in moving AOL beyond Prodigy and CompuServe to dominate the online service provider market.