The original Dunkin' Donuts in Quincy, Massachusetts, after its renovation in the 2000s
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Subsidiary of Dunkin' Brands | |
Industry | Food and Beverage |
Founded | Quincy, Massachusetts, United States (1950 ) |
Founder | William Rosenberg |
Headquarters | 130 Arch Street, Canton, Massachusetts, United States |
Number of locations
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11,000 shops |
Area served
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worldwide |
Key people
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Products |
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Revenue | US$10.1 billion (2015) |
Parent | Dunkin' Brands |
Website | DunkinDonuts |
Dunkin' Donuts is an American global donut company and coffeehouse chain based in Canton, Massachusetts, in Greater Boston. It was founded in 1950 by William Rosenberg in Quincy, Massachusetts. Since its founding, the company has grown to become one of the largest coffee and baked goods chains in the world, with more than 12,000 restaurants in 36 countries. The chain's products include donuts, bagels, other baked goods, and a wide variety of hot and iced beverages.
Before 1990, Dunkin' Donuts' primary competitor was Mister Donut, but in February of that year Mister Donut was acquired by Dunkin' Donuts' owner Allied-Lyons. After the acquisition of Mister Donut by Allied-Lyons, all Mister Donut stores in North America were offered the chance to change their name to Dunkin' Donuts.
As of 2014[update], Dunkin' Donuts is owned by Dunkin' Brands Inc., which also owns Baskin-Robbins and previously owned the Togo's chain.
In 1948, William Rosenberg opened Open Kettle, a restaurant selling donuts and coffee in Quincy, Massachusetts; in 1950, the restaurant was given the name Dunkin' Donuts. Rosenberg conceived of the idea for the restaurant after his experiences selling food in factories and at construction sites, where donuts and coffee were the two most popular items. The restaurant was successful, and Rosenberg sold franchises of Dunkin' Donuts to others starting in 1955.
In 1963, Rosenberg’s son Robert became CEO of the company at the age of 25. In that same year, Dunkin’ Donuts opened its 100th location. Dunkin' Donuts was at the time a subsidiary of Universal Food Systems, a portfolio of 10 small food service businesses. And Dunkin' Donuts locations varied greatly, with some selling full breakfasts and other food and others serving only donuts and coffee.
In the following years, the other businesses in the Universal Food Systems portfolio were sold or closed, and the company was renamed to Dunkin' Donuts. The menu and shop format were standardized, and various new menu items were introduced. In 1990, Allied Lyons, which already owned Baskin-Robbins, purchased Dunkin' Donuts, and the two restaurants merged operations. By 1998, the brand had grown to 2,500 locations worldwide with $2 billion in annual sales. In 2004, the company's headquarters were relocated to Canton, and in December 2005, Dunkin' Donuts and Baskin-Robbins were sold as Dunkin' Brands to a consortium of three private-equity firms: Bain Capital Partners, the Carlyle Group and Thomas H. Lee Partners.