DVLA

Driver and Vehicle Licensing Agency

The DVLA in Swansea
Agency overview
Formed	1965
Type	Executive agency
Jurisdiction	United Kingdom
Headquarters	Swansea, Wales, United Kingdom
Agency executive	Oliver Morley, Chief Executive Officer
Parent agency	Department for Transport
Website	www.gov.uk/dvla

The Driver and Vehicle Licensing Agency (DVLA; Welsh: Asiantaeth Trwyddedu Gyrwyr a Cherbydau) is the organisation of the UK government responsible for maintaining a database of drivers in Great Britain and a database of vehicles for the entire United Kingdom. Its counterpart for drivers in Northern Ireland is the Driver and Vehicle Agency (DVA). The agency issues driving licences, organises collection of vehicle excise duty (also known as road tax and road fund licence) and sells personalised registrations.

The DVLA is an executive agency of the Department for Transport (DfT). The current Chief Executive of the agency is Oliver Morley.

The DVLA is based in Swansea, Wales, with a prominent 16-storey building in Clase and offices in Swansea Vale. It was previously known as the Driver and Vehicle Licensing Centre (DVLC). The agency previously had a network of 39 offices around Great Britain, known as the Local Office Network, where users could attend to apply for licences and transact other business, but the local offices were completely closed by December 2013. The agency's work is consequently fully centralised in Swansea, with the majority of users having to transact remotely - by post or (for some transactions) by phone or online.

DVLA introduced Electronic Vehicle Licensing (EVL) in 2004, allowing customers to pay vehicle excise duty online and by telephone. However, customers still have the option to tax their vehicles via the Post Office. A seven-year contract enabling the Post Office to continue to process car tax applications was agreed in November 2012, with the option of a three-year extension.

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