16 Handles is an American brand of self-serve frozen yogurt restaurants headquartered in New York City. There are 42 stores in seven states, all on the East Coast.
16 Handles was founded by Solomon Choi, who serves as president and CEO. In July 2008, Choi opened the first 16 Handles store in the East Village in Manhattan, near the New York University dorms. It was the first self-serve frozen yogurt shop in New York, and the success of the self-serve format spawned hundreds of imitators on the East Coast. In November 2009, Choi opened a second location, at the Garden State Plaza in Paramus, New Jersey. After receiving multiple inquires about franchising opportunities, in 2010 the company began expanding through franchising. By early 2011, there were 10 locations, and as of February 2015, there are 40 locations in 6 states.
In June 2014, 16 Handles announced plans to open 150 stores in the Middle East over the next 10 years in a development deal with Abu Issa Marketing and Distribution, with anticipated stores in Turkey, Lebanon, Jordan, Saudi Arabia, Syria, Kuwait, Bahrain, Qatar, Oman and the United Arab Emirates.
All 16 Handles stores are self-serve, with customers building their own frozen yogurt sundaes and paying by weight. Each location has a rotating roster of 16 frozen yogurt flavors on tap. Flavors include cookies & cream, coffee, fudge brownie, salted caramel, mango, peanut butter, Euro tart, vanilla, chocolate and graham cracker. Over 40 toppings are available, including fruit, candy, syrup, granola, carob chips and yogurt chips. All 16 Handles frozen yogurts are probiotic, and most are also nonfat and gluten-free. Non-dairy sorbet, no-sugar and low-fat options are also available, as well as seasonal menu items, such as a hot cocoa launched in December 2014, and special edition flavors, such as Caramel Popcorn, launched in May 2014 to coincide with the Tony Awards. All of the yogurts and most of the toppings are certified kosher, and some of the locations themselves are certified kosher.