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Zip Industries


Zip Industries is a privately owned Australian business founded by Michael Crouch AO. It makes and markets Australian-designed and Australian-made instant boiling water systems. These are sold in more than seventy countries, where they are specified for use in kitchens, in hospitals, universities, schools and public buildings of every kind, as well as in homes.

Since 1970, Zip has pioneered under-bench instant boiling water systems and since 1996, has marketed under-sink systems that not only dispense boiling filtered water but also instant chilled filtered water, instant chilled sparkling water, and additionally (in some models) both hot and cold water – all from a single electronically controlled tap (faucet).

Headquartered in Sydney, Zip has Australian customer service offices in Canberra, Melbourne, Brisbane, Adelaide, Perth, Darwin and Townsville. A network of more than 300 trained service technicians provides installation, maintenance and remedial service nationwide.

In the United Kingdom, Zip has customer service offices in London, Birmingham, Manchester and near Norwich, plus warehousing near Norwich and manufacturing facilities at Southport, Merseyside. In New Zealand, Zip trades as Zenith Heaters, with a customer service office in Auckland. Zip distributors are located in Europe (Germany), South Africa, mainland China, Hong Kong, Singapore, Philippines, Cyprus, PNG, Taiwan and Thailand.

Prior to 1962, Zip focused mainly on boiling water heaters for kitchens and then hot water heaters for bathrooms, which it manufactured and marketed in Australia from about 1947, in an era when whole-house hot water had yet to be widely adopted. An early Zip innovation was a manually operated over-sink boiling water heater with a "ready whistle" and automatic cut-off, which became a popular fixture in Australian restaurants and community kitchens during the 1950s and 1960s. The company was acquired by Crouch in 1962.

ZipLogo.jpg

During the 1960s, Zip expanded its range of over-sink boiling water heaters (in capacities of 9 to 45 litres) catering for canteen, restaurant, factory and office kitchens needing high volumes of boiling water for tea, coffee and cooking. Larger capacity boiling water heaters were also manufactured for use in dairies.


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