Virtua
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| Non Profit Organization | |
| Industry | Healthcare |
| Founded | 1998 |
| Headquarters | Marlton, New Jersey, U.S. |
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Key people
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Richard P. Miller (President & CEO) John Matsinger (Executive Vice President & Chief Medical Officer) Bob Segin (Executive Vice President & Chief Financial Officer) Michael Kotzen (Executive Vice President of Population Health Management) Alfred Campanella (Executive Vice President of Strategic Business Growth and Analytics) |
| Website | www |
Virtua is a non-profit healthcare system in southern New Jersey that operates a network of hospitals, surgery centers, physician practices, fitness centers, and more. Virtua hospitals are located in Berlin, Mount Holly, Marlton and Voorhees. Virtua is South Jersey's largest health care provider. The main headquarters are located at the Marlton campus.
Virtua began as the West Jersey Health System in 1885 in Camden, New Jersey. In October 1998, Memorial Health Alliance and West Jersey Health System merged to create Virtua Health, the largest healthcare provider in South Jersey. Current President and CEO Richard Miller lead the merger. Miller instituted the philosophies and values currently used by the company. He also adopted the widely used business strategy known as Six Sigma, making Virtua one of the first healthcare systems to use its problem-solving techniques. Virtua’s stated philosophy is to provide the best patient experience through its STAR initiative. Through STAR, they attempt to practice quality health care and outstanding medical service.
STAR launched in 2000, two years after the conception of Virtua. The idea behind the initiative was to provide employees with a framework to carry out the company’s philosophy: providing an "outstanding patient experience." There are five ideas to support the philosophy, each represented by one point on the star. The five points are Excellent Service, Caring Culture, Best People, Resource Stewardship and Highest Clinical Quality and Safety.
Virtua Berlin has 95 beds. In 2004, Virtua Berlin opened South Jersey’s first Acute Care for the Elderly Unit. In 1966, the West Jersey Health System purchased the hospital, and in 1998 it became known as Virtua West Jersey Hospital Berlin.
In 2014 Virtua announced its plan to submit a Certificate of Need application to the New Jersey Department of Health (NJDOH) to transform the Berlin campus into an expanded outpatient and long-term care hub. It will feature a 24/7 emergency service, enhanced long-term care and rehabilitation programs, and diagnostic and other essential services.
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