Uptime Institute
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| Type of business | Private |
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| Available in | English |
| Founded | 1993 |
| Headquarters | 20 W. 37th St, New York, NY 10018, United States |
| Area served | North America, South America, Europe, Middle East, Asia Pacific, South Africa |
| Founder(s) | Kenneth G. Brill |
| Key people | Martin V. McCarthy, CEO W. Pitt Turner IV P.E., Executive Director, Julian Kudritzki COO, Lee Kirby CTO, |
| Services | Tier Certification Management and Operations (M&O) Digital Infrastructure Services Professional Training & Development |
| Website | http://uptimeinstitute.com |
Uptime Institute is an unbiased advisory organization focused on improving the performance, efficiency, and reliability of business critical infrastructure through innovation, collaboration, and independent certifications. It is best known for its widely adopted tier certifications of data centers.
Founded in 1993 by Kenneth G. Brill, the Uptime Institute was acquired by The 451 Group.
Since then, the Uptime Institute has been an independent division of The 451 Group which is headquartered in New York with offices in locations including San Francisco, Washington DC, London, Boston, Seattle, Denver, São Paulo, Dubai, and Singapore.
The 451 Group also owns 451 Research, a technology-industry syndicated research and data firm.
Uptime Institute serves all stakeholders responsible for IT service availability through industry leading standards, education, peer-to-peer networking, consulting, and award programs delivered to enterprise organizations and third-party operators, manufacturers, and providers. Uptime Institute is recognized globally for the creation and administration of the Tier Standards & Certifications for Data Center Design, Construction, and Operations, along with its Management & Operations (M&O) Stamp of Approval, FORCSS® methodology, and Efficient IT Stamp of Approval.
Uptime Institute – The Global Data Center Authority®, a division of The 451 Group, has office locations in the U.S., Mexico, Costa Rica, Brazil, U.K., Spain, U.A.E., Russia, Taiwan, Singapore, and Malaysia. Visit www.uptimeinstitute.com for more information.
The Uptime Institute's data center tier concepts have grown from a publication in the late 1990s of the Tier Classifications Define Site Infrastructure Performance white paper to a standard guiding design and investment for data centers globally. The data center tier standards are a standardized methodology used to determine availability in a facility. It offers companies a way to measure return on investment (ROI) and performance. There are two forms of Tier Certifications:
The tier certification refers only to the physical topology of the data centers' infrastructure that directly affects the computer room operation. The certifications are awarded in four levels:
The full Tier Standard: Topology is available on the Uptime Institute website
The Uptime Institute's Tier Certification does not pertain to the Telecommunications Industry Association's standard, TIA-942. Uptime Institute and TIA agree on clear separation between their respective benchmarking systems to avoid industry confusion and drive accountability.
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