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U-Haul

U-Haul
Subsidiary
Industry Rentals
Founded 1945; 72 years ago (1945)
Ridgefield, Washington, U.S.
Founder Leonard Shoen
Headquarters Phoenix, Arizona, U.S.
Key people
Chairman, CEO: Joe Shoen
President: John "J.T." Taylor
Vice-President: Mark Shoen
Products Truck rentals, trailer rentals, tow hitches, self-storage
Revenue US$4.02 billion (2006)
Number of employees
18,000
Parent AMERCO
Subsidiaries Uhaul Car Share
Website www.uhaul.com

U-Haul is an American moving equipment and storage rental company, based in Phoenix, Arizona, that has been in operation since 1945. The company was founded by Leonard Shoen (L. S. "Sam" Shoen) in Ridgefield, Washington, who began it in the garage owned by his wife's family, and expanded it through franchising with gas stations.

U-Haul is owned by AMERCO, a holding company which also operates Amerco Real Estate, Republic Western Insurance, and Oxford Life Insurance. The Shoen family currently owns about 55% of the publicly traded stock corporation. The company rents trucks, trailers, and other pieces of equipment, but many U-Haul centers and dealerships also provide self storage units, LPG (propane) refueling, hitch and trailer wiring installation, and carpet cleaners, among other services.

Because of the company's ubiquity (there are over 16,000 active dealers across the country) the name is sometimes used as a genericized trademark to refer to the services of any rental company. The livery used on rented vehicles is widely recognized, primarily consisting of white and a thick horizontal orange stripe, in addition to a large state- or province-themed picture, known as SuperGraphics.

In 1945 at the age of 29 Leonard Shoen co-founded U-Haul with his wife, Anna Mary Carty, in the town of Ridgefield, Washington, with an investment of $5,000. He began building rental trailers and splitting the fees for their use with gas station owners who he franchised as agents. He developed one-way rentals and enlisted investors as partners in each trailer as methods of growth.

By 1955 there were more than 10,000 U-Haul trailers on the road, and the brand was nationally known. Distracted to some extent by growing his business, Shoen took time for multiple marriages and eventually had a total of 12 children, each of whom he made stockholders. Shoen transferred all but 2% of control to his children when two of them, Edward and Mark launched a successful takeover of the business in 1986. Family squabbling over the U-Haul empire turned to physical confrontations between some of his children at company meetings, even before the 1986 takeover. The takeover sparked a major family dispute that led to a $461 million judgment in favor of Leonard Shoen and others. In 1999, 83-year-old Leonard Shoen suffered fatal injuries when he crashed into a telephone pole near his Las Vegas, Nevada, home.


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