DocuSign headquarters in San Francisco
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Founded | 2003 |
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Headquarters | San Francisco, California |
Number of locations
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13 (2015) |
Key people
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Daniel Springer (CEO) Tom Gonser, Co-founder Court Lorenzini, Co-founder Eric Ranft, Co-founder |
Products | Electronic signature and digital transaction management software and services |
Website | docusign |
DocuSign is a San Francisco-based company that provides electronic signature technology and digital transaction management services for facilitating electronic exchanges of contracts and signed documents. DocuSign’s features include authentication services, user identity management and workflow automation. Signatures processed by DocuSign are comparable to traditional signatures based on the product's compliance with the ESIGN Act as well as the European Union’s Directive 1999/93/EC on electronic signatures.
DocuSign was founded in 2003 by Court Lorenzini, Tom Gonser and Eric Ranft. The original concept for the company came from Tom Gonser while he was still involved in NetUpdate, a company he founded in 1998 and had previously served as CEO, and where he was still an active Board member. Through its history, NetUpdate had acquired several companies, including an early-stage e-signature start-up in Seattle called DocuTouch, founded by Mir Hajmiragha. DocuTouch held patents on Web-based digital signatures and collaboration, but had no material revenue. With internal support from Gonser, Lorenzini negotiated the purchase of certain DocuTouch assets from NetUpdate and started DocuSign. Gonser then left the NetUpdate Board to focus on DocuSign full time.
The firm began sales in 2005 when zipForm, now zipLogix, integrated DocuSign into its virtual real estate forms. Mock trials featuring licensed attorneys and real judges highlighted the admissibility of DocuSign contracts in court based on encrypted audit logs of signature events as well as the impossibility of changing contracts.
In January 2007, Court Lorenzini stepped down as CEO and Chairman of the Board and took a less active role as Executive Vice President of Business Development. He was replaced as CEO by Matthew Schultz who served in that role until January 2010, when he was replaced by Steven King, who subsequently moved the corporate headquarters from Seattle to San Francisco. Keith Krach became DocuSign's chairman of the board in January 2010 and its CEO in August 2011.
In June 2010, DocuSign added support for iPhone, iPad and phone-based user authentication. DocuSign also began referring to its service as “eSignature Transaction Management” to reflect the functional growth beyond signing. By the end of 2010, the company handled 73 percent of the Saas-based electronic signature market with 80 million signatures processed.Scale Venture Partners led an investment round of $27 million in December 2010.