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The Warehouse

The Warehouse Group
Public
Traded as NZX: WHS
Industry Retail (department & discount)
Founded North Shore, New Zealand
1982; 35 years ago (1982) (Store)
1991; 26 years ago (1991) (Group)
Headquarters Northcote, Auckland, New Zealand
Key people
Revenue Decrease NZ$1,735,030,000 (2007–08)
Decrease NZ$134,687,000 (2007–08)
Profit Decrease NZ$90,769,000 (2007–08)
Total assets NZ$654,937,000 (2007–08)
Total equity NZ$334,656,000 (2007–08)
Owner
Number of employees
12,000
Divisions
  • Group Sourcing Support
  • Insight Traders
  • Schooltex
  • International Brands
  • CES
  • Big Bucket Deals
  • Third Party Sourcing
  • SRO & HK Sourcing
  • Bargin Sourcing
Website www.thewarehouse.co.nz

The Warehouse Group Limited officially stylized as TW Group, founded by Stephen Tindall in 1982, is the largest retail group operating in New Zealand. The Warehouse Group (TW Group) is a group that consists of The Warehouse, Warehouse Stationery, Noel Leeming, Warehouse Group Financial Services and Torpedo7 Group.

The Warehouse operates discount retail department stores selling a broad range of non-grocery and grocery products. As of January 2015, The Warehouse employed over 12,000 people in New Zealand. The Warehouse's corporate headquarters are located in North Shore, New Zealand.

Apart from its 242 retail locations, it operates 2 distribution centres located in Wiri and in Rolleston, New Zealand as well as 12 online stores.

In addition to its own operations, it also owns various brand names that are located within the stores. It has gardening facilities located in Auckland, Hamilton and in Christchurch. Along with its gardening brand Just, it also operates nearly 30 "in-company" brands.

The Warehouse is publicly traded on the New Zealand Stock Exchange with the security code WHS (TWH was used previously).

The Warehouse's chief competitors in the national retail scene include Farmers (lowscale department stores), Kmart (discount department stores) the Briscoe Group (discounted sports and homeware store chains) and Super Cheap Auto (automotive products).

The Warehouse has been criticised for poor products and has had product recalls of items they exclusively sell. A recent example is a brand of cycle helmets sold at The Warehouse that had the insulation detach from the shell of the helmet. As a result, all helmets were recalled and customers who purchased these helmets asked to return for a refund.

More recently The Warehouse was blamed for the closure of Sounds Music stores as well as illegal downloading of music. The management of The Warehouse dispute these claims.

In May 2007 to mark the 25th Birthday of The Warehouse the company released 13,000 balloons from Dairy Flat. This sparked concerns from the Department of Conservation and other environmentalists as the balloons have been known to endanger wildlife.


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