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Tesco Mobile

Tesco Mobile Ltd.
Private
Industry Telecommunications
Founded Cheshunt, Hertfordshire,
United Kingdom (29 May 2003)
Headquarters Welwyn Garden City, Hertfordshire,
United Kingdom
Area served
United Kingdom , Republic of Ireland, Slovakia, Hungary, Czech Republic
Key people
Anthony Vollmer (CEO)
Ronan Dunne (Chairman)
Products Mobile telecommunications
Owner Tesco Mobile Services (45%)
Tesco Mobile Communications (45%)
O2 (10%)
Parent Tesco
Website www.tescomobile.com

Tesco Mobile Limited (trading as Tesco Mobile) is a mobile virtual network operator (MVNO) in the United Kingdom, Ireland, Slovakia, Hungary, and the Czech Republic. It is operated by Tesco, using the O2 network as its carrier except in Hungary, where the network operator is Vodafone and Ireland, where the network operator is Three Ireland.

Network services supported in the UK: Voicemail, Call Waiting.
Network services not supported in the UK: Visual voicemail, Conference calling and Call Forwarding (also diverting).

On 30 January 2014, Tesco Mobile started offering 4G service for its Pay Monthly and Sim Only customers at no extra cost, extending the service to Pay As You Go customers on 24 July 2014.

Tesco Mobile Customer Care services are contracted out to O2 Communications Ltd in Bury, Greater Manchester. Device Technical support services are contracted out to LucidCX based in Bristol. Device repair services are contracted to A Novo UK Ltd.

Tesco Mobile was established in May 2003, it is run on the O2 network in the UK, and as such, has 99% network coverage in the UK.

On 19 December 2006, Tesco Ireland announced that it would enter into a joint venture with O2 Ireland to offer mobile telecommunications services. The service, which is Ireland's second MVNO (the defunct Cellular 3 having been the first), uses the O2 network but operates separately. It has been allocated the area code 089. As with Tesco's UK mobile service, it has been branded Tesco Mobile. The network commenced operation in 2007. Tesco Mobile has 200,000 customers in Ireland (as of 26 July 2011).

In March 2015 after it was announced that Three had successfully purchased O2 it was announced that the O2 Ireland network would go defunct and that the O2 Website / Shops and Network would merge into Three Ireland. As a result, Tesco Mobile Ireland were moved from being a MVNO on the O2 Network to being a MVNO on the Three Network.


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