Soluto
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| Type of business | Private |
|---|---|
| Founded | 2008 |
| Headquarters | Tel Aviv, Israel |
| Key people | Tomer Dvir (Cofounder, CEO), Ishay Green (Cofounder), Omri Haim (Chief Technology Officer) |
| Industry | Computer software, remote support web application |
| Website | www |
Soluto was a device protection service offered by the identically named company that integrates a mobile app, web portal, proactive communications, and remote device management into one service. As part of a premium service, Soluto enabled users to contact premier support technicians. Soluto offered access via the web as part of Soluto PC Management platform. In 2013, Soluto was acquired by Asurion, LLC. Soluto ceased operation of the Soluto PC Management platform on April 1, 2016.
Soluto was founded in 2008 and received $1.6M in seed funding from Proxima Ventures. This was followed-up with a $6.2 million second round of financing led by Bessemer Venture Partners and joined by Giza Venture Capital, in March 2009.
Soluto is funded by Index Ventures, Bessemer Venture Partners, Giza Venture Capital, Proxima Ventures, CrunchFund, Innovation Endeavors, Initial Capital, and angel investors including Chris Dixon, Yuval Neeman, Saar Gillai and Nadav Zohar.
Soluto was purchased by Asurion on November 12, 2013 for a reported $130 million.
Soluto won TechCrunch Disrupt in 2010. Soluto was named one of the 2010 AlwaysOn Global Top Private Companies.Lifehacker named Soluto one of the most popular free Windows downloads of 2010.
The original Soluto features are listed below.
The Soluto dashboard has 6 sections, divided into categories of technical information that the user can see and remote actions the user can initiate:
Soluto uses a downloaded agent to transmit data to, and receive data from, Soluto’s back-end servers. Data transmitted to Soluto includes the apps running during boot up, enabled browser toolbars and add-ons, hardware specs, and a specialized form of crash reports. The servers send back to the agent information such as solutions for recent crashes and the remote actions that were initiated by the user and need to occur.
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