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salesforce.com, inc.
Public
Traded as CRM
S&P 500 Component
Industry
Founded 1999; 18 years ago (1999)
Founder Marc Benioff
Parker Harris
Headquarters The Landmark
San Francisco, California, U.S.
Key people
Marc Benioff
(Chairman & CEO)
Parker Harris
(Exec. VP of Technology)
Products Sales Cloud
Service Cloud
Platform
Marketing Cloud
Commerce Cloud
Services Cloud computing
Social enterprise
Revenue IncreaseUS$8.39 billion (2017)
DecreaseUS$61.74 million (2017)
IncreaseUS$179.6 million (2017)
Total assets IncreaseUS$17.58 billion (2017)
Total equity IncreaseUS$7.50 billion (2017)
Owner Marc Benioff (5.3%)
Number of employees
25,178 (2017)
Subsidiaries Quip
Demandware
Heroku
Website salesforce.com

salesforce.com, inc. (styled in its logo as salesƒorce; abbreviated usually as SF or SFDC) is an American cloud computing company headquartered in San Francisco, California. Though its revenue comes from a customer relationship management (CRM) product, Salesforce also capitalizes on commercial applications of social networking through acquisition. As of early 2016, it is one of the most highly valued American cloud computing companies with a market capitalization above $61 billion. In August 2017, Salesforce announced that it had breached the $10 billion revenue run rate becoming the first enterprise cloud company to do so.

Its common stock is listed on the with the symbol CRM and is a constituent of the S&P 500 Index.

The company was founded in 1999 by former Oracle executive Marc Benioff, Parker Harris, Dave Moellenhoff, and Frank Dominguez as a company specializing in software as a service (SaaS). Harris, Moellenhoff and Dominguez, three software developers previously at consulting firm Left Coast Software, were introduced to Benioff through friend and former Oracle colleague Bobby Yazdani. Harris and team wrote the initial sales automation software, which launched to its first customers in the fall of 1999.

In June 2004, the company's initial public offering was listed on the under the stock symbol CRM and raised US$110 million. Early investors include Magdalena Yesil, Larry Ellison, Halsey Minor, Stewart Henderson, Mark Iscaro, and Igor Sill of Geneva Venture Partners, as well as Nancy Pelosi.

In October 2014, Salesforce announced the development of its Customer Success Platform to tie together Salesforce's services, including sales, service, marketing, analytics, community, and mobile apps.In October 2017, Salesforce would be launching Facebook Analytics tool for B2B marketers.

Salesforce.com's customer relationship management (CRM) service is broken down into several broad categories: Commerce Cloud, Sales Cloud, Service Cloud, Data Cloud (including Jigsaw), Marketing Cloud, Community Cloud (including Chatter), Analytics Cloud, App Cloud, and IoT with over 100,000 customers.


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