Public | |
Traded as | : CRM S&P 500 Component |
Industry | Software |
Founded | 1999 |
Founder |
Marc Benioff Parker Harris |
Headquarters |
The Landmark San Francisco, California, U.S. |
Key people
|
Marc Benioff (Chairman & CEO) Parker Harris (Exec. VP of Technology) |
Products | Sales Cloud Service Cloud Platform Marketing Cloud |
Services |
Cloud computing Social enterprise solutions |
Revenue | US$6.667 billion (2016) |
US$111 million (2016) | |
US$47.43 million (2016) | |
Total assets | US$12.77 billion (2016) |
Total equity | US$5.002 billion (2016) |
Owner | Marc Benioff (6%) |
Number of employees
|
19,000 (2015) |
Subsidiaries |
Quip Demandware Heroku |
Website | salesforce |
Footnotes / references As of April 2013. |
Salesforce.com (styled as salesƒorce) is an American cloud computing company headquartered in San Francisco, California. Though its revenue comes from a customer relationship management (CRM) product, Salesforce also capitalizes on commercial applications of social networking through acquisition. As of early 2016, it is one of the most highly valued American cloud computing companies with a market capitalization above $55 billion, although the company has never turned a GAAP profit in any fiscal year since its inception in 1999.
It is listed on the with the symbol CRM and is a constituent of the S&P 500 Index.
The company was founded in 1999 by former Oracle executive Marc Benioff, Parker Harris, Dave Moellenhoff, and Frank Dominguez as a company specializing in software as a service (SaaS). Harris, Moellenhoff and Dominguez, three software developers previously at consulting firm Left Coast Software, were introduced to Benioff through friend and former Oracle colleague Bobby Yazdani. Harris and team wrote the initial sales automation software, which launched to its first customers in the fall of 1999.
In June 2004 the company's initial public offering was listed on the under the stock symbol CRM and raised US$110 million. Early investors include Magdalena Yesil, Larry Ellison, Halsey Minor, Stewart Henderson, Mark Iscaro, and Igor Sill of Geneva Venture Partners, as well as Nancy Pelosi.
In October 2014, Salesforce announced the development of its Customer Success Platform to tie together Salesforce's services, including sales, service, marketing, analytics, community, and mobile apps.
Salesforce.com's customer relationship management (CRM) service is broken down into several broad categories: Sales Cloud, Service Cloud, Data Cloud (including Jigsaw), Marketing Cloud, Community Cloud (including Chatter), Analytics Cloud, App Cloud, and IoT with over 100,000 customers.