Industry | Retail |
---|---|
Founded | 2007 |
Headquarters | Mumbai, Maharashtra |
Number of locations
|
1500 retail stores (as of May 2016) |
Area served
|
India |
Key people
|
Mukesh Ambani (Chairman and MD), Brian Bade (CEO) |
Products | Consumer Durables and Information Technology |
Revenue | US$910 Million (2015-16) |
Website | www |
Reliance Digital is a consumer durables and information technology concept from Reliance Retail. It is a subsidiary of Reliance Retail, which is a wholly owned subsidiary of Reliance Industries.
Reliance Digital is a consumer electronics company in India. The first Reliance Digital Store was opened on 24 April 2007 in Delhi. Currently there are around 1500 Reliance Digital Stores in around 400 cities in India. The stores are spread across the states of Maharashtra (Mumbai, Pune), Gujarat (Ahmedabad), Delhi NCR, Karnataka (Bangalore, Mangalore, Mysore, Hubli), Kerala, Tamil Nadu (Chennai, Madurai, Salem, Coimbatore) and Telangana (Hyderabad). Reliance Digital Stores are bigger in size than the other two formats Digital Xpress & Mini stores. The company plans to ramp up its current store count of 1200 stores to 2500 by the end of 2015.
Digital Xpress Mini Stores are relatively smaller in size than Reliance Digital & Digital Xpress Stores. These stores are about 250 square feet and mainly sell the company's telecom services, smartphones, tablets and also accessories of other brands. They are planning to open around 2,000 stores at the end of the fiscal year 2014-15.
resQ is the service arm of Reliance Digital / Digital Xpress and Digital Xpress mini stores, which caters to customers for after sales service. resQ is India’s first Multi product, Multi brand, Multi-location service facility which offers service from 10am to 10pm, 365 days a year. The resQ Care Plans offer scheduled preventive maintenance visits and Standby units in special cases.