Private | |
Industry | Retail / Grocery |
Founded | February 16, 1935 Placerville, California, U.S. |
Headquarters | West Sacramento, California, U.S. |
Number of locations
|
121 stores: 72 Raley's, 20 Bel Air, 20 Nob Hill Foods and 9 Food Source stores. |
Key people
|
James Teel and Joyce Raley Teel, Co-Chairs Michael Teel, President & CEO |
Products | Bakery, dairy, deli, frozen foods, gas, general grocery, meat, pharmacy, produce, seafood, snacks |
Revenue | $3.2 billion (2016) |
Number of employees
|
12,000 |
Website | Official website |
Raley's Supermarkets (also known as Raley's Family of Fine Stores) is a privately held, family-owned supermarket chain that operates stores under the Raley's, Bel Air Markets, Nob Hill Foods and Food Source names in northern California and Nevada. Founded on February 16, 1935 by Thomas P. Raley in Placerville as Raley's Drive-In Market, Raley's employs around 12,000 workers. Headquartered in West Sacramento, California, Raley's is the dominant supermarket operator in the Sacramento metropolitan area.
Raley ran the company until his death on December 27, 1991, at the age of 88 and his family still controls it today. His daughter and son-in-law, Joyce Raley Teel and James Teel, are co-chairs of the board of directors, while their son Michael is president and CEO. Michael Teel became the majority shareholder in mid-2015.
Keith Knopf was named Raley’s Chief Operating Officer on June 1, 2015. Knopf has worked with May Co. Department Stores and Kohl’s retail chain in the past.
Raley's purchased Bel Air in 1993 and Nob Hill in 1997 It started Food Source in 1995.
Raley’s operates 128 stores, 40 of them in the Greater Sacramento area. Those stores control the city’s largest market share: 28%, down from 30% in 2007 and 34% in 2003, according to Metro Market Studies of Tucson, Arizona. By comparison, other local market shares are Safeway at 16.7%, Costco at 11.9% and Save Mart Supermarkets at 9.2%. However, the company is suffering from increased competition in the region as well as the poor economy, and had more than 150 corporate layoffs in 2011 and closed several stores in 2012.
Supermarket News ranked Raley's No. 38 in the 2009 "Top 75 North American Food Retailers" based on 2008–09 fiscal year estimated sales of $3.4 billion, but for 2012 ranked Raley’s at No. 45, down slightly from 2009, with sales, also down slightly, of an estimated $3.0 billion.
Consumer Reports surveys rank Raley's among the top U.S. supermarket chains, in particular for customer service. The same holds true for 2012, although the chain has fallen from number 4 nationwide in 2009 to number 8.