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PA Consulting Group

PA Consulting Group
Formerly called
Personnel Administration
Industry Management Consulting
Founded 1943; 74 years ago (1943)
Headquarters London, UK
Areas served
  • Americas
  • Europe
  • Middle East
  • Asia Pacific
Key people
  • Marcus Agius, Chairman
  • Alan Middleton, Chief Executive Officer
  • Nick Chaffey, Head of Consulting Services
  • Andrew Hooke, Head of Consulting Sectors
  • Matthew Gordon, Chief Financial Officer
Revenue £431,662,000 (2015)
£30,899,000 (2015)
Number of employees
2,688 (2015)
Website www.paconsulting.com

PA Consulting Group is a consultancy specialising in management consulting, technology and innovation. It has clients in both the private and public sector including local and national Governments and the defence sector. It has offices in Europe, the Nordics, the United States, the Persian Gulf and Asia Pacific and operates as a privately held company, with 51% of shares owned by The Carlyle Group, and the remaining 49% owned by employees.

PA was founded in 1943 as Personnel Administration by three Englishmen: Ernest E. Butten, Tom H. Kirkham and Dr David Seymour. Britain's war effort created great demand for munitions and goods, which had to be produced by a relatively unskilled workforce. Butten and his colleagues formed Personnel Administration Limited to provide advice to industry as to how to improve the productivity of their workers. Like the other three firms that dominated consulting in the 1940s, '50s and '60s, PA was an offshoot of the pre-war Bedaux Company. Bedaux in turn had been developed based on 'scientific management' theories of Frederick Winslow Taylor and Frank Gilbreth. Butten sought to take the mechanistic and task-orientated concepts of scientific management and add a human dimension to them. The chief idea, along the lines of Douglas McGregor's 'Theory Y', was that by involving the worker in the process of change and a suitable form of ownership, greater gains could be made both by the worker and the organisation.

PA's first assignment was to train housewives to assemble the tail gun section for the Avro Lancaster bombers, as part of Britain's policy of bringing women into the factories in order to free up male workers for the armed forces. By 1964, the company had dropped the name Personnel Administration and was known as simply PA Consulting Group.

PA expanded over the next 20 years, and by 1970 it was one of the world’s largest management consulting firms by headcount (closely followed by Booz Allen and McKinsey). Staff can buy shares with deferred elements to bonus: 80% own them. PA had also expanded geographically, mostly along the lines of the Commonwealth, with its operation in Australia providing about a third of the firm's revenue.


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