Consumer Co-operative | |
Industry | Retail (Wholesale) |
Founded | 2005 (1853) |
Headquarters | Warwick Technology Park |
Products | Food, Pharmacy, Funeralcare, Travel, Childcare, Post Office Flexible Benefits and Energy |
Revenue | £1.167 billion |
Number of employees
|
9,487 |
Website | www.midcounties.coop |
The Midcounties Co-operative is the largest independent consumer co-operative in the United Kingdom. Registered in England under the Co-operative and Community Benefit Societies Act 2014, it is a member of Co-operatives UK and the Co-operative Retail Trading Group.
The Society's principal activity is retailing in the English Midlands. Its trading groups are Food, Funeralcare, Travel, Pharmacy, Post Office, Childcare, Flexible Benefits and Energy. The Midcounties Co-operative has its headquarters in Warwickshire, with trading outlets in Buckinghamshire, Oxfordshire, Gloucestershire, Wiltshire, Shropshire, West Midlands, Worcestershire and the surrounding counties, but also has a national trading presence through its Travel, Childcare, Energy and Flexible Benefits businesses.
In 2015 Co-operative Energy initially became the fourth most complained about utility company, with thousands of customers left without bills for six months, before then becoming the second most complained about company and later, in the third quarter of the year, the most complained about.
As of mid 2013, Midcounties became a £1bn business with more than 500 sites and 439,000 members. In 2014 trade with members as a proportion of total sales increased to over 45%.