Microsoft Dynamics
| Developer(s) | Microsoft |
|---|---|
| Preview release | None |
| Development status | Active - Existing Customers Only |
| Operating system | Microsoft Windows |
| Type | enterprise resource planning and customer relationship management |
| Website | www |
Microsoft Dynamics is a line of enterprise resource planning (ERP) and customer relationship management (CRM) software applications. Microsoft Dynamics applications are delivered through a network of reselling partners who provide specialized services. Very few installations are made without the aid of 3rd party resellers. In its 2013 update, the first since 2009, Microsoft removed many capabilities of users to access features such as report-writing without the assistance of members of their approved reseller network. Microsoft Dynamics is part of Microsoft Business Solutions. Dynamics can be used with other Microsoft programs and services, such as SharePoint, Yammer, Office 365, Azure and Outlook. The Microsoft Dynamics focus industries are retail, service, manufacturing, financial services, and the public sector. Microsoft Dynamics offers services for small, medium, and large businesses.
Microsoft Dynamics ERP comprises a group of enterprise-resource-planning products primarily geared toward midsize organizations with simple corporate structures and low-to-moderately complex production models. Microsoft Dynamics ERP includes five primary products:
Microsoft Dynamics CRM is a customer relationship management application from Microsoft, that provides sales, service, and marketing capabilities. Microsoft sells Microsoft Dynamics CRM separately from the ERP products. CRM is available either as on-premises software or as a software-as-a-service offering called "Microsoft Dynamics CRM Online".
Microsoft Dynamics includes a set of related products:
Microsoft also sells, for additional cost, its Microsoft Dynamics Sure Step, as an implementation methodology for Microsoft Dynamics for its re-sellers to utilize.
...
Wikipedia