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Microsoft Business Solutions

Microsoft Dynamics
Developer(s) Microsoft
Preview release None
Development status Active - Existing Customers Only
Operating system Microsoft Windows
Type enterprise resource planning and customer relationship management
Website www.microsoft.com/dynamics

Microsoft Dynamics is a line of enterprise resource planning (ERP) and customer relationship management (CRM) software applications. Microsoft Dynamics applications are delivered through a network of reselling partners who provide specialized services. Very few installations are made without the aid of third-party resellers. In its 2013 update, the first since 2009, Microsoft removed the ability of users to access certain features such as report writing without the assistance of members of Microsoft's approved reseller network. Microsoft Dynamics is part of Microsoft Business Solutions. Dynamics can be used with other Microsoft programs and services, such as SharePoint, Yammer, Office 365, Azure and Outlook. The Microsoft Dynamics focus industries are retail, service, manufacturing, financial services, and the public sector. Microsoft Dynamics offers services for small, medium, and large businesses.

Microsoft Dynamics ERP comprises a group of enterprise resource planning products aimed at different market segments, ranging from Dynamics GP for SMBs to Dynamics 365 for Finance and Operations geared toward medium to large organizations with multi- language, currency, and legal entity capability. Microsoft Dynamics ERP includes five primary products:

Microsoft Dynamics includes a set of related products:

Microsoft also sells, for additional cost, its Microsoft Dynamics Sure Step, as an implementation methodology for Microsoft Dynamics for its re-sellers to utilize.


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