MetroAccess
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| Parent | Washington Metropolitan Area Transit Authority |
|---|---|
| Founded | May 16, 1994 |
| Headquarters | 600 Fifth Street NW, Washington, D.C., U.S. 20001 |
| Service area | Washington metropolitan area |
| Destinations | Transit Zone |
| Daily ridership | Approximately 6,576 (average) |
| Annual ridership | Approx. 2,400,000 |
| Fuel type | Gasoline or Diesel |
| Operator | Various transit providers under contract to WMATA |
| Website | Official website |
MetroAccess is a shared ride public transportation service for individuals in the Washington DC Metropolitan Area who are unable to use fixed-route public transit due to disability. It is managed by the Washington Metropolitan Area Transit Authority (WMATA) and is operated by various companies that contract to provide the service. "Shared ride" means that multiple passengers may ride together in the same vehicle.
The service provides daily trips throughout the Transit Zone in the Washington Metropolitan region. The Transit Zone consists of the District of Columbia, the Maryland counties of Montgomery County and Prince George's County, the Virginia counties of Arlington County and Fairfax County, and the cities of Alexandria, Fairfax and Falls Church. Rides are offered in the same service areas and during the same hours of operation as Metrorail and Metrobus. The service is provided by the Washington Metropolitan Area Transit Authority, and is the region's complementary paratransit service offered in accordance with the Americans with Disabilities Act (ADA). MetroAccess began operation in May 1994, and since then, annual ridership has grown from 200,000 to over 2.4 million passengers.
MetroAccess operates 365 days a year, providing door-to-door, shared rides reserved from one to seven days in advance. Its fares are two times the fastest comparable fixed-route fare, with a maximum fare of $6.50. Customers are required to pay the fare to the driver in cash prior to boarding the vehicle or by using Metro's EZ-Pay Program, the trip origin and destination must be within 3/4 mile of fixed-route service (a bus stop or rail station). MetroAccess service hours and locations coincide with those of Metro's bus and rail services, with the exception of express routes such as those serving Dulles International Airport.
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