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MTA Bus Company

MTA Regional Bus Operations
MTA Regional Bus logo.svg
Slogan Improving...non-stop.
Parent Metropolitan Transportation Authority
Founded May 7, 2008
Headquarters 2 Broadway, New York, NY 10004-2207
Locale New York metropolitan area
Service area New York City
Service type Local, limited-stop, bus rapid transit, and express bus service
Routes
Fleet 5,777
Daily ridership 4.7 million (2015)
Fuel type
Operator
Chief executive Veronique Hakim (NYCT)
Darryl Irick (MTA Bus)
Website mta.info/nyct

MTA Regional Bus Operations (RBO) is the surface transit division of the Metropolitan Transportation Authority (MTA), created in 2008 to consolidate all bus operations in New York City operated by the MTA.

The history of the MTA's bus operations generally follows the history of the New York City Transit Authority, also known as MTA New York City Transit (NYCT), which was created in 1953 by the State of New York to take over operations then operated by the New York City Board of Transportation. In 1962 the State established the Manhattan and Bronx Surface Transit Operating Authority (MaBSTOA) as a subsidiary of NYCT to take over operations then operated by two private companies, Fifth Avenue Coach Lines, Inc. and Surface Transit, Inc. Both NYCT and MaBSTOA operate service pursuant to a lease agreement with the City of New York.

The current system came into being in the mid-2000s following the MTA's assumption, through its subsidiary MTA Bus Company (MTABC), of services previously operated by private carriers under operating authority agreements administered by the New York City Department of Transportation, the successor to the New York City Bureau of Franchises. MTABC operates service pursuant to an agreement with the City of New York under which all expenses of MTABC, less operating revenues, are reimbursed. This brought almost all bus transportation in New York City under its control.

After the bus mergers were completed in 2006, the MTA then moved to streamline its operations through consolidation of management function. To that effect, RBO was officially created in May 2008, with the president of what was then MTA New York City Transit's Department of Buses, Joseph J. Smith, named to lead the consolidated bus operations. MTA Regional Bus also included the MTA Long Island Bus division until January 2012, when its services were transferred to a private operator by Nassau County (see below for more information).

Currently, many RBO's operational changes have been at the management level, with the creation of a unified command center and consolidation of management for all bus operations, with the aim of reducing redundancies in the agency. Other changes have included eliminating the MTA Bus call center, folding it into that of MTA New York City Transit, and the unification of the fare policy for all of the MTA's services.


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