Ideal World
| Ideal World | |
|---|---|
 |
|
| Launched | 17 April 2000 |
| Owned by | Ideal Shopping Direct Ltd |
| Picture format | 576i (SDTV) |
| Country | United Kingdom |
| Sister channel(s) | Ideal Extra Create and Craft Craft Extra |
| Website |
idealworld.tv createandcraft.tv |
|
Availability
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| Terrestrial | |
| Freeview | Channel 22 (Ideal World) Channel 23 (Create and Craft) |
| Satellite | |
| Freesat | Channel 810 (Ideal Extra) Channel 811 (Craft Extra) Channel 812 (Ideal World) Channel 813 (Create and Craft) |
| Sky | Channel 654 (Ideal World) Channel 661 (Ideal Extra) Channel 674 (Create and Craft) Channel 675 (Craft Extra) |
| Astra 2F | 11307 H 27500 2/3 (Ideal World, Ideal Extra, Create and Craft & Craft Extra) |
| Cable | |
| Virgin Media |
Channel 747 (Ideal World) |
| WightFibre | Channel 44 (Ideal Extra) Channel 48 (Ideal World) Channel 49 (Craft Extra) Channel 64 (Create and Craft) |
| Streaming media | |
| TVCatchup | [1] (Ideal World) |
Channel 747 (Ideal World)
Channel 748 (Create and Craft)
Ideal World is a shopping channel in the UK whose sister shopping channels include Ideal Extra, Create and Craft and Craft Extra. It is owned by Ideal Shopping Direct Limited The channel broadcasts from its studios in Peterborough.
In 2011 the company was delisted from the AIM stock market, when it was taken private by private equity company Inflexion.The company was subsequently sold to Blackstone private equity in 2015.</ref>
In May 2013 23 -Ideal World became the subject of a BBC Watchdog investigation after viewer complaints about non-delivery of goods and the allegedly poor quality of some products. Customers also alleged that complaints to Ideal World customer services either went unanswered or were not satisfactory. In response to the investigation, a spokesperson for Ideal World suggested that the incidents highlighted by Watchdog were isolated and attributed the customer service difficulties to a transition between providers. The Watchdog investigation followed claims by the Daily Mirror online that complaints about Ideal World submitted to its blog had "passed the 100 mark".
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