HealthGrades
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| Subsidiary | |
| Industry | Health care |
| Founded | 1998 |
| Headquarters | Denver, United States |
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Key people
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Scott Booker (CEO) |
| Parent | Vestar Capital Partners |
| Website | www |
Healthgrades Operating Company Inc., known as Healthgrades, is a US company that provides information about physicians, hospitals and health care providers. Healthgrades has amassed information on over 3 million U.S. health care providers. The company was founded by Kerry Hicks and is based in Denver, Colorado. Scott Booker serves as the company's CEO. According to USA Today, Healthgrades is the first comprehensive physician rating and comparison database.
Kerry Hicks founded Healthgrades in 1998. Prior to founding Healthgrades, Hicks served as CEO of its predecessor company, Specialty Care Network. In 2008, Healthgrades acquired Ailjor, an online healthcare directory. Healthcare providers had the ability to display their business information on the website for the community to view. In 2009, Healthgrades worked with over 400 hospitals in the United States.
An affiliate of Vestar Capital Partners, a private equity firm, acquired Healthgrades in 2010. Healthgrades merged with CPM Marketing Group, a Madison, Wisconsin based company that provides customer relationship management solutions to hospitals. CPM Marketing became CPM Healthgrades, a division of Healthgrades and now operates as Healthgrades Hospital Solutions group. The merger created a single online company with more than 200 million visitors annually.
In October 2014, Healthgrades launched the first comprehensive physician rating and comparison database in the United States. The database allows users to search for physicians based on their experience in a particular area or procedure. The database's launch coincided with the release of a company-produced report that showed widely varying complication rates for total knee replacement surgeries across 17 Denver-area hospitals.
Healthgrades evaluates hospitals solely on risk adjusted mortality and in-hospital complications. Its website evaluates roughly 500 million claims from federal and private reviews and data to rate and rank doctors based on complication rates at the hospitals where they practice, experience, and patient satisfaction. Its analysis is based on approximately 40 million Medicare discharges for the most recent three-year time period available. Hospital rating reports for specific procedures and diagnoses are compiled primarily from Medicare claim data, and include all hospitals that are Medicare participants. Some critics argue that claim data is not adequate enough to make determinations about the quality of care and that conclusions should be drawn from medical records. Peer-reviewed research has shown that measures of mortality and complication rates based on administrative data can be used as a measure of clinical quality. Ratings are updated yearly, but data is two years old before Medicare releases it.
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