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Haven Holidays

Haven
Private
Industry Leisure
Predecessor British Holidays
Founded 1964 (1964)
Headquarters Hemel Hempstead, Hertfordshire, UK
Number of locations
36 caravan parks in UK
Area served
UK
Key people
John Dunford, Chief Executive
Jane Bentall
Products Caravan holiday parks
Caravan sales
Revenue Increase £271.1 million (2010)
Increase £35.2 million (2010)
Increase £25.6 million (2010)
Number of employees
2,802 (2010)
Parent Bourne Leisure Limited
Website www.haven.com

Haven Holidays owns and operates 36 family holiday parks, providing caravan, touring and camping facilities across the UK in predominantly coastal locations. Haven provides touring holiday facilities at 24 of the 36 holiday parks it operates, with 15 of these also offering camping pitches for tents and a further five offering pitches for trailer tents. Over the last ten years, a rolling investment programme has provided new accommodation, landscaping, spas, golf courses and adventure golf, as well as enhancements to some of the leisure pools with flumes, slides and Space Bowls.

Haven holidays is part of the Bourne Leisure Group who also own Warner Leisure Hotels and Butlins Resorts. The current company was created in November 2004, following the amalgamation of the British Holidays chain with the Haven Holidays chain, which parent company, Bourne Leisure, purchased from The Rank Group in 2000. It now entirely trades as Haven.

Although the Haven name is now used for the combined chain, the existing company is, in effect, a continuation of the previous company.

The current Haven chain is formed from a number of acquisitions by its former brand including Warner Holiday Camps (now trading as Warner Leisure Hotels), from the late 1980s. Haven wanted to distance itself from the old style camp sites which resulted in Haven investing millions of pounds in the sites it acquired and re-branded them as Holiday Parks. Over the years Haven also acquired many smaller independent Holiday Parks enabling the brand to offer a wide range of Holidays by categorising their park as All Action, Lively, Leisurely and Relaxing. After wanting to focus more on its gaming operations such as Mecca Bingo, the Rank Group decided to sell its holiday arm to Bourne Leisure, subsequently many of Haven's smaller parks were sold off and the British Holidays brand, ceased trading. Later all British Holiday Parks were re-branded as Haven.

In October 2000, Bourne Leisure purchased the Rank Group's UK leisure arm, Rank Leisure, for £700 million, which included the Haven, Butlins and Warner Leisure Hotels chains. At the time of acquisition, Rank Leisure's Haven Holidays operated 56 resorts, whilst British Holidays (already owned by Bourne Leisure) operated 22.

Bourne decided to retain larger operating units which accounted for approximately 85% of their customer flow, making it possible to upgrade the Haven parks to the same standard of the British Holidays chain.

Subsequently, the company disposed of 43 Haven and British Holidays resorts between 2001 and 2004. A number were sold to independent ventures and management buy-outs (for example, British Holidays' Lido Beach in Prestatyn, Clwyd). However a number of growing leisure chains acquired larger quantities of sites, including:


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