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Grey Power Insurance

Intact Financial Corporation
Public
Traded as IFC
Industry Insurance
Founded 1809
Headquarters Toronto, Canada
Key people
Claude Dussault,CHAIR
Charles Brindamour,CEO
Jean-Francois Blais,PRES Intact Insurance
Louis Marcotte,SVP, CFO
Louis Gagnon,PRES,DTCD
Frédéric Cotnoir,
SVP-Corp/Legal Serv.& Secretary
Mark A. Tullis,EVP Governance & Capital Management
Lilia Sham,SVP, corporate Development
Benoit Morissette,SVP, CRO
Lucie Martel,SVP-HR
Products property, liability insurance
auto insurance, brokerage
Revenue C$ 8.154 mill (2015)Increase2%
C$ 860 mil (2015)Increase12%
C$ 706.0 mil (2015)Decrease10%
Total assets C$ 21.236 b (2015)Increase3%
Total equity C$ 5,728 mil (2015)Increase5%
Number of employees
12,000
Website www.intactfc.com

Intact Financial Corporation is the largest provider of property and casualty insurance in Canada with close to $8.0 billion in annual premiums. Formerly a ING Group subsidiary, ING Canada, Intact became a widely held Canadian company and changed its name from ING Canada to Intact Financial Corporation in 2009.

Supported by over 12,000 employees, the company insures more than five million individuals and businesses through its insurance subsidiaries and is the largest private sector provider of P&C insurance in British Columbia, Alberta, Ontario, Québec, Nova Scotia and Newfoundland & Labrador. The company distributes insurance under the Intact Insurance brand through a wide network of brokers, including its wholly owned subsidiary, BrokerLink, and directly to consumers through belairdirect.

In 2011, Intact acquired AXA Insurance's Canadian operations for $2.6 billion. In 2012, Intact acquired Jevco Insurance Company for $530 million, which allowed the company to expand its service to brokers through the opportunity to offer their clients complementary specialized products such as recreational vehicle insurance and specialty lines products to businesses.

In 2014, Intact acquired Metro General Insurance Corporation, further strengthening its market position in Newfoundland and Labrador. In 2015, Intact acquired Canadian Direct Insurance Incorporated (CDI), extending its direct-to-consumer operations from coast to coast.

Direct premiums written (the amount of money customers paid for policies written during the year) has grown over the years. In 2015, they totalled $7.9 billion.

The company has ranked well in a number of customer satisfaction surveys;

In the J.D. Power 2015 Canadian Home Insurance Satisfaction Study, belairdirect was ranked highest in the Atlantic/Ontario region with a score of 799 and in the Quebec region with a score of 814 and Intact Insurance ranked third with a score of 791.

Started out as the Halifax Fire Insurance Association in 1809. In the 1950s, Dutch insurer Nationale-Nederlanden (NN) established itself in Canada by acquiring the Halifax Insurance Company; Dutch immigration to Canada attracted Nationale-Nederlanden to the country.

In the 1980s, the company continued to grow with the acquisition of three well-known regional insurers - Commerce Group and Belair in Quebec, and Western Union in Alberta. In 1991, Nationale-Nederlanden merged with NMB Postbank to create ING Group, one of the first bank assurance groups in the world. In 1993, as the company’s business continued to grow, it brought together its insurance companies that had been operating as separated entities under the umbrella of ING Canada.


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