Expert Global Solutions

Expert Global Solutions, Inc. (EGS)

Type	Private
Industry	Business Process Outsourcing Accounts Receivable Management Customer Relationship Management Back Office Solutions
Founded	2012
Headquarters	Plano, Texas, United States
Number of locations	Over 100 Globally
Revenue	Approximately 2 billion USD
Owner	One Equity Partners
Number of employees	~43,000 (2012)
Website	www.egscorp.com

Founded in 2012, Expert Global Solutions, Inc., ("EGS", formerly NCO Group), based in Plano, Texas, is the world's largest privately owned Business Process Outsourcing company with more than 100 locations globally and more than 40,000 associates. It is a holding company for NCO and APAC Customer Services, Inc. (APAC), providers of global business process outsourcing services. NCO provides accounts receivable management (ARM) services, and APAC provides customer relationship management (CRM) services. EGS has over 100 locations, with more than 42,000 employees. EGS is owned by One Equity Partners (OEP), the private investment arm of JP Morgan Chase & Co.