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EasyInternetcafé

easyInternetcafé
Subsidiary
Founder Stelios Haji-Ioannou
Parent easyGroup

EasyInternetcafé (styled as easyInternetcafé) is a chain of Internet cafés and a unit of Stelios Haji-Ioannou's EasyGroup.

It is Europe's largest chain of Internet cafés and is the holder of the record for the world’s largest Internet café (as certified by Guinness World Records) with 800 terminals near New York's Times Square, opened by Carly Fiorina, CEO of Hewlett Packard (HP) in November 2000. The 75 outlets in the easyInternetcafé chain are managed by 28 franchises.

The business was launched in 1999 with the name easyEverything. The company built yield management into its business system and adapted this to a penetration pricing strategy to build location, brand and product awareness. In several European countries it was able to build upon some degree of brand awareness created by the marketing activities of its sister company, the airline EasyJet.

EasyEverything was different from most Internet cafés in that it offered dynamically priced services on the High Street. The principle was as the occupancy, the number of customers, in a café (or group of cafés) increases, so does the rate per hour they pay for services. Viewed conversely, as the occupancy increases, the number of minutes of a service that customers get for their £, $ or € decreases. The business was aggressive and disruptive with its pricing strategy, offering high-speed Internet access at a price per hour of up to 80% less than competing Internet cafés. An EasyEverything customer could ‘roam’ nationally, i.e. use their pre-paid credit for services at different Internet cafés in the same country.

EasyEverything partnered with Microsoft to provide games and personal productivity software as metered services and with the network provider Deltathree for an Internet telephony service.

In September 2000, EasyEverything was named ‘E-company of the Year’ at Future Publishing’s Internet awards ceremony. The award was voted for by members of the public. In the same year it received an award from Retail Week magazine for ‘Retail Launch of the Year’ and from Network Telecoms magazine for the ‘Most Innovative Use of Network Products and Services.’ In November 2000 it won the award for 'International Property Strategy and Development, Design, Innovation and Concept' at the MAPIC awards in Cannes, France, one of the most prestigious awards ceremonies in the international retail real estate sector. In February 2001 EasyEverything launched its own media sales house, easyEverything media sales (ee-ms), in a joint venture with the WPP advertising and marketing services group.


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