Criticism of Microsoft

Criticism of Microsoft has followed various aspects of its products and business practices. Issues with ease of use, robustness, and security of the company's software are common targets for critics. In the 2000s, a number of malware mishaps have targeted security flaws in Microsoft Windows and other programs. Microsoft is also accused of locking vendors and consumers into their products, and of not following and complying with existing standards in its software.Total cost of ownership comparisons of Linux to Windows are a continuous point of debate.

The company has been the subject of numerous lawsuits by several governments and other companies for unlawful monopolistic practices. In 2004, the European Union found Microsoft guilty in the European Union Microsoft competition case. Additionally, EULAs for Microsoft programs are often criticized as being too restrictive.

From its inception, Microsoft defined itself as a platform company and understood the importance of attracting third-party programmers. It did so by providing development tools, training, access to proprietary APIs in early versions, and partner programs. Although the resulting ubiquity of Microsoft software allows a user to benefit from network effects, critics decry what they consider to be an "embrace, extend and extinguish" strategy by Microsoft of adding proprietary features to open standards, thereby using its market dominance to gain unofficial ownership of standards "extended" in this way.

Microsoft software is also presented as a "safe" choice for IT managers purchasing software systems. In an internal memo for senior management Microsoft's head of C++ development, Aaron Contorer, stated:

...
Wikipedia