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Correios

Empresa Brasileira de Correios e Telégrafos
Government
Industry Courier
Founded 1663 (Correio-Mor das Cartas do Mar).
Headquarters Administração Central SBN - Quadra 01 Bloco A Ed. Sede dos Correios, Brasília, Brazil
Key people
Wagner Pinheiro de Oliveira (President)
Products First-class, international and domestic mail, logistics
Revenue Increase US$8.0 billion (2012)
Increase US$509.5 million (2012)
Number of employees
115,000
Website www.correios.com.br

Empresa Brasileira de Correios e Telégrafos (English: Brazilian Post and Telegraph Corporation), abbreviated as ECT, also known as Correios, is a state-owned company that operates the national postal service of Brazil since the seventeenth century.

The company created and manages the Brazilian postal code system known as Código de Endereçamento Postal. It also provides e-commerce platform (CorreiosNet Shopping), banking (Banco Postal) acting as proxy of Banco do Brasil,Boleto bill payment collection and express mail service Sedex, with its international service network reaching more than 220 countries worldwide. It is the largest employer in Brazil with more than 109,000 own employees and outsourced, being the only company to be present in all municipalities in the country, with a wide network of owned and franchised units. The company is fully owned by the Federal Government of Brazil and subordinated to the Ministry of Communications.

The Post Office had its origin in Brazil on January 25, 1663. In 1931 the Decree №20.859 of 26 December merged the Directorate General of Posts to the General Bureau of Telegraphs and creates the Department of Posts and Telegraph.

The new name and status, ECT, was created March 20, 1969 as a public company under the Ministry of Communications through the transformation of the Federal Authority which was then the Department of Posts and Telegraphs.

In the years that followed, several services were being incorporated into the portfolio. Besides the traditional services of letters, courier, postage and telegrams among the new services can be highlighted those belonging to the SEDEX family, express delivery service.

On August 2013 the company has provided 2,000 of its mail delivery staff with smartphones to provide real-time information on their deliveries. The move is the first phase of a new Mobility in the Postal Service project in which the company is looking to allow customers to track their deliveries in real time on the Internet. The first phase covered the SEDEX 10 express service in various states (a service that deliver documents and goods with a guaranteed delivery time before 10am the next day after posting).

In December 2013 the company inaugurated its second hybrid mail production center in Santa Catarina. The new facility near Florianópolis will serve the south and the states of Ceará and Bahia. It has the ability to scan and produce 2.7m items each month, a little smaller than the Brasilia plant’s 4.5m capacity, which was opened in August of that year. At the moment, the two plants together are producing about 2.5m mailpieces a month, including communications for the Ministry of Health and notifications for the Federal Highway Police and the Judiciary. The company is also planning to open a facility in São Paulo later this year, while next year facilities will be opened in Belém, Salvador and Belo Horizonte as the company’s hybrid mail capabilities expand.


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