Consumer council of Fiji
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| Founded | 1976 |
|---|---|
| Founder | Parliament of Fiji 1976 |
| Type | Statutory body |
| Focus | Consumer protection |
| Location |
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| Origins | Established under statute Consumer Council of Fiji Act 1976 |
| Method | Advocacy, education, media,campaigning, complaints handling, public lobbying |
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Employees
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20 full time |
| Slogan | 'Make Your Voice Count' |
| Website | www |
The Consumer Council of Fiji is a statutory consumer agency that promotes and lobbies for consumer rights and interests in the Fiji Islands.
The council was established under an Act of the Fiji Parliament - Consumer Council of Fiji Act 1976 (Cap 235). The Council became operational on 16 February 1977. One of its principal functions was handling consumer complaints. Its enforcement functions were removed in 1992 under the Consumer Council of Fiji Act (Amendment) Decree 1992. The council has its head office in Suva, the capital of Fiji. Although the council is funded by a direct annual government grant, it operates independently of the Fiji government bureaucratic machinery. The Council receives an annual grant from the Government and supplements the grant with funds from donor agencies such as the European Union and Australian aid agency, AusAID. It also receives support from Consumers International, the global consumer organisation and partner consumer groups in the developed countries.
The council is government by a board, currently with a membership of four headed by chairman, Mr Raman Dahia, a businessman. The board is appointed by the Ministry of Trade & Industry (previously Ministry of Commerce) and is required to be representative of a cross-section of the community. The board appoints the council's chief executive who heads the day-to-day operations and functions of the council. The CEO and managers report to the board on a quarterly basis or when requested to by the board.
The Council's head office is located at 4 Carnavon Street, Suva. While the head office covers the overall operations and functions of the council, it is responsible for services for Fiji's Eastern/Central division, the island country's most populous geographic area. Two other offices cover the other geo-administrative divisions: one based in Lautoka (Fiji's second city) covering the Western Division, while the second office based in Labasa, looks after services in Fiji's Northern Division. In total there are about 20 full-time staff who serve a population of more than 800,000 people.
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