Child Helpline International
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| Founded | 2003 |
|---|---|
| Founder | Jeroo Billimoria |
| Type | NGO |
| Location |
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Area served
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Worldwide |
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Members
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181 |
| Mission |
◾Providing child helplines in all stages of development with services. ◾Working with the telecommunications sector to ensure free-of-costs access to child helplines for children everywhere. ◾Working to strengthen national child protection systems by using child helpline data to advocate before key decision makers. |
| Website | www |
◾Providing child helplines in all stages of development with services.
◾Working with the telecommunications sector to ensure free-of-costs access to child helplines for children everywhere.
Child Helpline International is a global network of 181 child helplines in 147 countries (as of May 2017). A child helpline is a telecommunication and outreach service on behalf of children and young people. As of 2017, Child Helpline International is ranked in the top 100 NGOs worldwide by NGO Advisor on measurements including transparency, sustainability and impact.
In 1989, Child Helpline International founder Jeroo Billimoria worked closely with street children in India as a social worker. She gave the children her telephone number and told them to call if they needed any help, after which she received a large volume of contacts. Billimoria realised that these children needed someone to speak to and assist them. The idea of a toll-free number emerged and she set up Childline India - India's first and only child helpline.
Childline's approach was to have volunteers who answered the phone and who would go directly to the child in need. All phones available for public use could dial Childline, toll-free, in order to help children find aid in places where an emergency shelter may not be located. The volunteers kept a log of the calls, which became an important source of data for the creation of child protection policies, thus placing these helplines at the centre of child protection policy.
After its success in India, Billimoria explored the idea of taking Childline India's concept globally with hopes to create a global network which provided technical assistance to countries who could start or expand their own helplines.
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