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Cabcharge Australia Ltd

Public company (ASXCAB)
Industry Land transport
Founded 1976
Founder Reg Kermode
Headquarters Sydney, Australia
Key people
  • Andrew Skelton (CEO)
Products Transport-related services in Australia, United Kingdom & Europe
Revenue IncreaseA$197.3 million (2014)
DecreaseA$65.8 million (2014)
Website www.cabcharge.com.au

Cabcharge Australia Ltd (ASXCAB) is an Australian public company which was listed on the Australian Securities Exchange in December 1999 and is an ASX 200 company. The company was founded by the late Reg Kermode. In 1976, the company established Cabcharge, an account payment system to provide a way to pay for taxi fares by non-cash means, which today is the sole provider of the in-taxi service.

In 2005 it took a 49% interest in a joint venture with ComfortDelGro in ComfortDelGro Cabcharge (CDC). Since then CDC has had an increasing control in the bus industry in Sydney and Melbourne. This was sold in February 2017. Subsidiaries of CAB operate taxi network services, which are booking and dispatch services for taxis in Australia, which today covers over 7,000 taxis.

The company's activities have sometimes been controversial and it has faced strong criticism at times from inquiries and regulatory bodies, especially over its Cabcharge taxi payment system. The company was the subject of Federal Court proceedings in 2010 over alleged anti-competitive practices including predatory pricing activities. It was heavily fined and forced to pay a record high $15 million settlement for these behaviours. The company is also facing accusations of profiteering for the 10% surcharge it imposes on taxi fares paid by a payment card and the matter was investigated by the Reserve Bank of Australia. The surcharge has been reduced by law to 5% in Victoria following recommendations made by the Taxi Industry Inquiry and a further review of the surcharge in that State may lead to the figure being set at well below 5%. In December 2014 the surcharge was also reduced to 5% in New South Wales.


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