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Business communication



Business communication is the sharing of information between people within and outside the organization that is performed for the commercial benefit of the organization. It can also be defined as relaying of information within a business by its people.

Business communication (or simply "communication," in a business context) encompasses topics such as marketing, brand management, customer relations, consumer behavior, advertising, public relations, corporate communication, community engagement, reputation management, interpersonal communication, employee engagement, and event management. It is closely related to the fields of professional communication and technical communication.

Media channels for business communication include the Internet, print media, radio, television, ambient media, and word of mouth.

Business communication can also be said to be the way employees, management and administration communicate in order to reach to their organizational goals.

Business communication is a common topic included in the curricula of Undergraduate and Master's degree programs at many colleges and universities.

There are several methods of business communication, including:

·Suggestion box: It is primarily used for upward communication, because some people may hesitate to communicate with management directly, so they opt to give suggestions by drafting one and putting it in the suggestion box.


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