MVNO | |
Industry | Telecommunications |
Founded | March 2015 |
Headquarters |
BT Centre, London, United Kingdom |
Area served
|
United Kingdom |
Services | Mobile telephony |
Owner | BT Group |
Website | www.bt.com/mobile |
BT Mobile is a mobile virtual network operator (MVNO) provided by BT Consumer; a division of BT Group in the United Kingdom that was launched in March 2015. It uses the EE network via an MVNO agreement signed in March 2014 as well as using the spectrum BT won in the 2013's 4G auction. EE is now owned by BT Group following a successful acquisition that was officially completed on 29 January 2016. BT Mobile operates alongside BT Business Mobile which is provided by the BT Business division. BT Mobile is currently a SIM-only service and has more than 400,000 customers as of 5 May 2016.
BT Mobile is currently a SIM-only service and offers three 12-month contract plans as of 23 June 2016:
Anyone living in a BT Broadband home are eligible for a £5 monthly discount on all BT Mobile plans - each account holder can have up to five discounted plans but there's no limit to the number of people in a house that can take up the offer.
Subscribers to BT Mobile can watch BT sport through the dedicated mobile streaming app. However, watching BT Sports via television still requires a paid subscription.
Subscribers to BT Mobile have unlimited access to BT Wi-Fi, regardless of the data allowance in their contract. Connection to BT Wi-Fi can be made through an internet browser or the dedicated BT Wi-Fi application.
The BT Mobile app allows a subscriber to keep on top of their contract allowance, allowing them to see their minutes, texts and remaining data allowance. The app also shows outwith contract spending, details of the consumers contract and information on data roaming.
BT Mobile offers 4G as standard to all customers at no extra cost and in order to benefit from 4G speeds, a 4G-ready phone is required. However, customers in areas with no 4G coverage or without a 4G-ready phone will still be able to connect via the 3G and 2G networks.
As BT Mobile uses the EE network, its 4G network reaches more than 95% of the UK population while its 3G network reaches 98% and 2G network reaches 99%.