Aspen Dental
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| Industry | Corporate Dentistry Dental Support Organization |
|---|---|
| Founded | Syracuse, New York, New York, U.S. (1964) |
| Founder | Robert Fontana CEO |
| Headquarters | DeWitt, New York |
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Area served
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United States |
| Services | Manages branded Dental practices |
| Website | aspendental |
Aspen Dental Management, Inc. (ADMI) is a dental support organization (DSO)— a dental practice management corporation that provides business support and administrative services to contracted dental practices using the Aspen Dental brand. By 2016 Aspen Dental offered services in 33 states with 550 franchised dental facilities that serve over 15,000 patients a day. Its headquarters is in DeWitt, New York, East Syracuse. In the United States corporate dentistry or corporate dental practices such as Aspen's represents 30–40% of all dental practices. The United States Senate Committee on Finance, the Pennsylvania Attorney General's office, Frontline in partnership with the Center for Public Integrity and the New York Times — among others — questioned Aspen's business model. Concerns included Aspen Dental's alleged targeting of older, low-income earners with unnecessary and costly services—offering them a finance program without fully disclosing the terms. In 2015 the private equity firm, American Securities led Aspen's recapitalization in partnership with Ares Management, Leonard Green & Partners and the existing management team.
Aspen Dental Management, Inc. (ADMI), the Dental Support Organization that supports the Aspen Dental brand, was founded in 1998 by Robert Fontana, who continues to serve as chief executive. Fontana had completed business school in 1991 and worked at Upstate Dental in Syracuse, New York for a few years. ADMI's predecessor was founded in 1981 and supported dental practices in Upstate New York. It was a founding member of the Association of Dental Support Organizations (ADSO). After predecessor company Upstate Dental merged with East Coast Dental in December 1997, the resulting firm was launched as Aspen Dental Management, Inc. in 1998.
There were more than fifty Aspen Dental offices within five years of ADMI's establishment. In 1998, there were 13 offices, and by April 2007 there were 106 branded practices in Arizona, Connecticut, Indiana, Maine, Massachusetts, New Hampshire, New York, Ohio, Pennsylvania, and Rhode Island. The company was initially headquartered in Salina, New York but in 2006 moved to a new headquarters near Syracuse in DeWitt. The new headquarters was designed to include a training center to cater for both Aspen Dental employees and other firms' training events. ADMI plans to move into a new facility in downtown Syracuse in 2017 and add up to a further 400 employees by 2020.
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