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Andy Byford

Andy Byford
Andy Byford.jpg
Andy Byford in 2013
Residence Toronto, Ontario
Occupation CEO of TTC (2012-present)
Employer Toronto Transit Commission

Andy Byford (born 1965) is the Chief Executive Officer of the Toronto Transit Commission.

Byford grew up in Plymouth, England and graduated with double honours in French and German at the University of Leicester. He also holds a certificate and diploma in transport from the University of London and a diplôme supérieur d'études françaises from the Université de Pau et des Pays de l'Adour.

He worked as a station foreman for London Underground from 1989, Group Station Manager at King's Cross St Pancras tube station and later General Manager of customer services on a number of London underground lines. Byford then moved to main line railway operations, becoming Operations and Safety Director for South Eastern Trains from 2003 to 2006 and subsequently Operations Director for Southern Railway from 2006 to 2009. He was then approached to become Chief Operating Officer with RailCorp in Australia.

Byford was hired by the Toronto Transit Commission (TTC) in November 2011. Following the firing of Gary Webster, Byford became interim Chief General Manager. In March 2012, Byford was promoted as CGM and his role was renamed as CEO.

Byford launched a Five-Year Corporate Plan in 2013 to "modernize the TTC", "transform our culture", "renew our equipment", and "update our processes" with a goal to "transform the TTC and deliver on our vision of a transit system that makes Toronto proud."

This ambition was realized in June 2017, when the TTC was awarded the American Public Transportation Association (APTA) award for the 2017 Outstanding Transit System of the Year.

Byford was named Toronto's Communicator of the Year (2016) by the International Association of Business Communicators (IABC) in March 2017.


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