Wikipedia:CONSENSUS

Editors usually reach consensus as a natural process. After one changes a page, others who read it can choose whether or not to further edit. When editors do not reach agreement by editing, discussion on the associated talk pages continues the process toward consensus.

A consensus decision takes into account all of the proper concerns raised. Ideally, it arrives with an absence of objections, but often we must settle for as wide an agreement as can be reached. When there is no wide agreement, consensus-building involves adapting the proposal to bring in dissenters without losing those who accepted the initial proposal.

Except in cases affected by content policies or guidelines, most disputes over content may be resolved through minor changes rather than taking an all-or-nothing position. Often, a simple rewording will satisfy all editors' concerns. Whether changes come through editing or through discussion, the encyclopedia is best improved through collaboration and consensus, not through combat and capitulation.

When editors have a particularly difficult time reaching a consensus, several processes are available for consensus-building (third opinions, requests for comment), and even more extreme processes that will take authoritative steps to end the dispute (administrator intervention, formal mediation, and arbitration). Keep in mind, however, that administrators are primarily concerned with policy and editor behavior and will not decide content issues authoritatively. They may block editors for behaviors that interfere with the consensus process (such as edit-warring, abuse of multiple accounts, or a lack of civility). They may also make decisions about whether edits are or are not allowable under policy, but will not usually go beyond such actions.

Editors who maintain a neutral, detached, and civil attitude can usually reach consensus on an article through the process described above. They may still occasionally find themselves at an impasse, either because they cannot find rational grounds to settle a dispute or because one or both sides of the discussion become emotionally or ideologically invested in winning an argument. What follows are suggestions for resolving intractable disputes, along with descriptions of several formal and informal processes that may help.

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