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West Midlands Ambulance Service


The West Midlands Ambulance Service NHS Foundation Trust (WMAS) is the second-largest ambulance service in the UK. It is the authority responsible for providing NHS ambulance services in Herefordshire, Shropshire, Staffordshire, Warwickshire, West Midlands and Worcestershire. The trust won the contract for non-emergency patient transport services in Cheshire, Warrington and Wirral previously provided by the North West Ambulance Service in 2015. It transferred in July 2016.. The trust is currently under the leadership of chief executive Dr.Anthony.Marsh.

It is one of 10 Ambulance Trusts providing England with Emergency medical services, and is part of the National Health Service. There is no charge to patients for use of the service

WMAS was one of the highest performing ambulance services in England and one of only two to exceed all of its national performance targets in 2006-07. It employs around 4,500 staff and is supported by about 1,000 volunteers, over 63 sites, and makes over 450,000 emergency responses every year.

The trust is currently the best performing ambulance service in the NHS being graded outstanding by CQC inspectors in January 2017 & the only ambulance service to meet Government targets.

The trust was formed on 1 July 2006, following the merger of the Hereford & Worcester Ambulance Service NHS Trust, Coventry & Warwickshire Ambulance NHS Trust, and WMAS and Shropshire services. On 1 October 2007 the service merged with Staffordshire Ambulance Service NHS Trust. It became an NHS foundation trust on 1 January 2013.

In the 2017-18 contract negotiations with Clinical commissioning groups,where Sandwell and West Birmingham CCG negotiated on behalf of all the West Midlands CCGs the trust sought financial compensation for the delays to ambulances caused by patient handover delays at local hospitals. WMAS wanted a “full second tariff” on top of the standard tariff for delays over 60 minutes, and “a smaller second tariff” for delays over 30 minutes, which would have come to around £6 million. After mediation by NHS England and NHS Improvement it was agreed to pay the trust an additional £2.1m in 2017-18. Worcestershire Acute Hospitals NHS Trust and Shrewsbury and Telford Hospital NHS Trust were singled out as the main culprits.


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