The Welsh Ambulance Service, formally the Welsh Ambulance Services NHS Trust (Welsh: Ymddiriedolaeth GIG Gwasanaethau Ambiwlans Cymru), is the national ambulance service for Wales and one of the three NHS trusts in the country. It was established on 1 April 1998 and has 2,500 staff providing ambulance and related services to the 2.9 million residents of Wales.
The Welsh Ambulance Service's headquarters is located at H.M. Stanley Hospital, St Asaph, Denbighshire. The service is currently divided into three regions:
The service is currently investing heavily as part of a five-year modernisation plan, this will see the end of Regions and management will be via Heads of Services aligned to the Health Board areas along with a Head of Service for the Clinical Contact Centres and Head of Service for Production which oversees the resources available within the geographical areas.
The Welsh Ambulance Service provides:
Emergency Medical Services (EMS) - This service responds to emergency 999 calls and GP's urgent calls. A standard crew combination for this service would normally consist of a Paramedic and an Emergency Medical Technician. However double Paramedic / double Technician crews are not uncommon. As of 2013, the majority of the EMS fleet consists of Wilker Mercedes Benz 519 Sprinter Ambulances, And Honda CRV / Ford Focus Rapid Response Vehicles.
Helicopter Emergency Medical Service (HEMS) - Wales is served by three helicopters operated by Wales Air Ambulance. The service has paramedics and helicopters stationed at Caernarfon, Welshpool and Dafen Llanelli Combined, the HEMS units are capable of reaching a critically ill patient anywhere in Wales within 20 minutes of receiving a call. Each helicopter crew consists of a pilot and two critical care Paramedics. The service is charity funded and operated by Bond Air Services but carries the Welsh ambulance service trust logo, equipment and paramedics as part of a joint operation. As of 2012, all three aircraft operated by the charity are Eurocopter EC135's
Patient Care Services (PCS) - This service deals with the planned care aspect of ambulance work. PCS staff usually provide transport between home and healthcare facilities or some inter-hospital transfers.