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Scalability is the capability of a system, network, or process to handle a growing amount of work, or its potential to be enlarged to accommodate that growth. For example, a system is considered scalable if it is capable of increasing its total output under an increased load when resources (typically hardware) are added. An analogous meaning is implied when the word is used in an economic context, where a company's scalability implies that the underlying business model offers the potential for economic growth within the company.

Scalability, as a property of systems, is generally difficult to define and in any particular case it is necessary to define the specific requirements for scalability on those dimensions that are deemed important. It is a highly significant issue in electronics systems, databases, routers, and networking. A system whose performance improves after adding hardware, proportionally to the capacity added, is said to be a scalable system.

An algorithm, design, , program, or other system is said to scale if it is suitably efficient and practical when applied to large situations (e.g. a large input data set, a large number of outputs or users, or a large number of participating nodes in the case of a distributed system). If the design or system fails when a quantity increases, it does not scale. In practice, if there are a large number of things (n) that affect scaling, then resource requirements (for example, algorithmic time-complexity) must grow less than n2 as n increases. An example is a search engine, which scales not only for the number of users, but also for the number of objects it indexes. Scalability refers to the ability of a site to increase in size as demand warrants.

The concept of scalability is desirable in technology as well as business settings. The base concept is consistent – the ability for a business or technology to accept increased volume without impacting the contribution margin (= revenue − variable costs). For example, a given piece of equipment may have a capacity for 1–1000 users, while beyond 1000 users additional equipment is needed or performance will decline (variable costs will increase and reduce contribution margin).


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