Formation | 1970 |
---|---|
Type | Parastatal |
Headquarters | Francistown, Gaborone |
Region served
|
Eastern Botswana |
Official language
|
English |
Chief Executive Officer
|
Godfrey Wisiso Mudanga |
Affiliations | Ministry of Minerals, Energy and Water Resources |
Website | www |
The Water Utilities Corporation (WUC) is a government-owned corporation that provides water and waste water management services in Botswana. The Board is appointed by the Minister of Minerals, Energy and Water Resources. The water supply is critically important in the arid or semi-arid environment of Botswana.
Botswana's water policy is based on the 1991 Botswana National Water Master Plan (NWMP), with recommendations for reform made in a 2006 review. The NWMP covers water resource monitoring and management, and water project feasibility studies and implementation. A Water Sector Reforms Project is being undertaken in 2008-2013. Within the terms of this project, the Water Resources Council advises the Minister of Minerals, Energy and Water Resources, monitors and allocates water resources between users, and develops policy for managing water resources. The Department of Water Affairs ensures that sufficient water is available from sustainable sources to meet the needs of the economy. The WUC is responsible for delivery of water and wastewater services country-wide. Local kgotla community meetings resolve water-related disputes.
The WUC was established in 1970 to manage a water supply and distribution project in the Shashe Development Area. Today the WUC provides water to the cities of Gaborone and Francistown and the towns of Lobatse, Jwaneng, Selebi-Phikwe and Sowa. The WUC is economically self-sufficient, raising enough revenue from billing and subsidies to cover operational costs, investments and debt servicing. When compared to other utilities in sub-Saharan Africa, the WUC is extremely efficient in revenue management.
The WUC is administratively divided into the South region based in Gaborone with Management Centers servicing Gaborone, Mochudi, Lobatse, Molepolole, Kanye, Gantsi and Tshabong; and the North region based in Francistown with Management Centers servicing Francistown, Mahalapye, Palapye, Serowe, Selebi Phikwe, Masunga, Maun and Kasane. In June 2007, the WUC opened a contact center with a toll-free number to handle customer inquiries.