Universal Jobmatch

Universal JobMatch is a British website for finding job vacancies. The site was developed by Monster.

The website has replaced the JobCentre Plus' Job Search Tool and Employer Services Direct, which were part of the Directgov online system set up in the UK's New Deal employment system. The service has been introduced as part of a Government campaign to assist the DWP to monitor client's jobsearch activities directly, and as part of the "Digital By Default" agenda to migrate more British citizens to subscribe to an online process when claiming benefits, both unemployment benefit and In Work (Universal Credit benefit). The service was switched prematurely live through an AlphaTesting System in November 2012, was commended as being a perfect system by Secretary of State for Work and Pensions George Iain Duncan Smith in November 2012, but remains a work in progress. Whereas, in parallel to the switching of Universal JobMatch, the DWP closed its existing processes supporting Job Search and Employer Services Direct, migrating its customers to the new system, and reported that 460,000 employers posting jobs and the site receiving over 6 million searches per day. By February 2013 there were some 2 million registered users., although ambiguity remains with these figures. When Universal JobMatch was introduced, the DWP migrated existing users of its Employer Services Direct service to Universal JobMatch, thereby inflating the database of registered users.

However, from the outset of the Alpha Testing System being promoted as being live in November 2012, whereas Universal JobMatch may generate a number of job leads, and whereas each Job Lead may require candidates to apply for a job through an external website, there is no guarantee that, upon visiting the web site, the Job Lead will still exist. Indeed, some jobs advertised on Universal JobMatch result in multiple clicks and multiple tabs as they initially open a job aggregating website which links to a recruitment agency website which then links to an employers website and the application made is not recorded in the Universal Job Match necessitating the user to have to manually type in a report of their application. The Monster Corporation (which operates the system on behalf of the Department of Works and Pensions) makes it clear when candidates sign up to the system that "they do not accept liability or responsibility for any financial consequences".

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