Transport Direct Portal

The Transport Direct Portal was a distributed Internet-based multi-modal journey planner providing information for travel in England, Wales and Scotland. It was managed by Transport Direct, a division of the Department for Transport. It was launched in 2004 and was operated by a consortium led by Atos and later enhanced to include a cycle journey planning function. The closure of the portal was announced in September 2014 "Closure of the Transport Direct website" (PDF).  and the portal closed on 30 September 2014.

The portal offered a door-to-door journey planner which allowed the user to compare different transport modes including car, rail, bus and coach, air, walking and cycling. Specific features included:

The planner used a distributed approach based on the Traveline journey planners for each Traveline region with the JourneyWeb protocol being used to manage journeys between Traveline regions. Each Journey Planner integrated information from many different transport operators and sources.

The 10 millionth user session took place on 1 December 2006 with the number of session steadily growing over time; 1.126 million user sessions were recorded for August 2007. By March 2010, a total of 70 million user sessions have been provided, with the total uses by the start of 2011 being 81 million thus being used over 11 million times in a year.

Operation of the Portal cost £5.9 million for the period April 2006 to March 2007. The total cost of the Transport Direct Programme was £55 million to March 2007.

Transport Direct established the Traveline organisation in 2000 to develop a number of regional call centres, initially using paper timetables, and to provide a national public transport information service. It was divided into 11 different areas (regions) each of which develop computerised journey planners.

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